Transaction Optimisation
PayFuture has a team of transaction monitoring experts who continuously follow our merchant’s traffic flow 24/7 -365 days a year. This team aims to make sure no transaction disruption occurs and even in peak periods transactions are optimised for minimal customer declines or drop offs. Our unique conversion recovery solution works in real-time to identify when a client may abandon a sale, allowing our automated chatbots and the merchant’s customer service/call centre the opportunity to re-engage before they abandon the site. This alone is huge since it offers the ability to convert a lost sale into a potential success. Finally, we offer a function where if the chosen payment option is declined then the system will have the option to automatically offer the customer an attempt at another local payment type.