Valid from 26/02/2024.




This Cookie Policy (the “Policy” or “Cookie Policy”) represents the entire Policy for cookie use in relation to the website 


We use cookies on our website to differentiate you from other users, enhancing your browsing experience and enabling us to enhance and refine our website.


  1. What are cookies? 

A cookie is a compact data file consisting of alphanumeric characters that, upon your consent, we save on your browser or your computer’s hard drive. These files carry information that is transmitted to your computer’s hard drive.


  1. What kind of cookies do we use?

We use the following cookies:

2.1. Strictly necessary cookies. These are cookies that are required for the operation of our website. These essential cookies are always enabled because our website won’t work properly without them. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services. You can switch off these cookies in your browser settings but you may then not be able to access all or parts of our website.

2.2. Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

2.3. Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

2.4. Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose so that they can serve you with relevant advertising on their websites.


  1. Cookie table 

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:


Cookie Type

Cookie Name


Strictly Necessary


Authentication purposes. They help in verifying the identity of users and ensuring that they have the necessary permissions to access secure areas of the website, such as user accounts.

Strictly Necessary 

Session Management

Managing user sessions. They store session information to ensure that users can move seamlessly between pages without losing their data or being constantly prompted to log in.

Strictly Necessary 


Contribute to the security of the website by preventing fraudulent activities and protecting against unauthorised access.

Analytical or performance

Website Analytics

Analytical cookies track and analyse user behaviour, such as the pages visited, the time spent on each page, and the navigation paths.

Analytical or performance

Error Tracking

These cookies may capture information about any errors users encounter on the website. 

Analytical or performance

Load Balancing

Analytical cookies may be used to monitor server load and distribute user requests across multiple servers. It helps optimise website performance and ensure a smooth browsing experience.


User Preferences

Functionality cookies store user preferences, such as language preferences, font size, or region. This allows the website to present content in a way that aligns with the user’s choices.


Customisation of User Interface

These cookies enable the customisation of the user interface, allowing users to personalise certain aspects of the website, such as the layout or appearance.


Remembering User Choices

Functionality cookies remember choices made by the user, such as product selections, customisation options, or specific settings. This enhances the efficiency and convenience of the user’s interactions with the website.


Behavioural Advertising

Targeting cookies track users’ online behaviour, including the websites they visit, the products they view, and the content they engage with. This information is used to create user profiles and deliver personalised advertisements.


Personalised Content

These cookies enable websites to display content and advertisements that are tailored to the user’s interests, preferences, and browsing history.


Ad Retargeting

Targeting cookies are often used in retargeting campaigns, where users who have previously visited a website are shown relevant advertisements when they visit other websites within a specific advertising network.


Frequency Capping

Targeting cookies help control the frequency with which users see particular advertisements. This prevents users from being overwhelmed by the same ad repeatedly.


Social Media Integration

Some targeting cookies facilitate social media integration by allowing users to share content and engage with social media features. This can contribute to a more personalised social media experience.


  1. Strictly necessary cookies

Strictly necessary cookies are cookies which we require to provide you with the website.


  1. Third-party cookies 

Please note that the following third parties may also use cookies, over which we have no control. These third-party cookies are likely to be analytical cookies or performance cookies or targeting cookies: HubSpot, Google Analytics, Microsoft Ads, Google Ads, Meta Pixel, and LinkedIn Ads. These named third parties may include, for example, advertising networks and providers of external services like web traffic analysis services. To deactivate the use of third-party advertising cookies, you may visit the relevant consumer page to manage the use of these types of cookies.


  1. Accepting or rejecting cookies 

You can choose which analytical, functionality and targeting cookies we can set by clicking on the button(s):

Strictly necessary cookies ALWAYS ACTIVE

Analytical or performance cookies OFF

Functionality cookies OFF

Targeting cookies OFF

You can also choose to “Reject All” cookies in the cookie banner.

If you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.


  1. Duration of cookies 

7.1. Most strictly necessary cookies are session cookies, meaning they are temporary and are deleted from the user’s device once they close their browser or log out. In some cases, strictly necessary cookies may have a short-term persistence, staying on the user’s device for a brief period beyond the session to support specific functionalities.

7.2. Save for strictly necessary cookies, all cookies will expire after 12 months. 


  1. Miscellaneous provisions 

8.1. We may engage the services of one or more affiliates, group companies, subsidiaries, agents, subcontractors, or Third Party Service Providers in order to fulfil our obligations under this Policy herein.

8.2. This Policy and all matters arising from it shall be governed by and construed in accordance with the laws of the jurisdiction in which each Transaction is taking place, notwithstanding any conflict of law provisions. 

8.3. Any dispute arising out of or in relation to this Policy shall be resolved amicably in good faith through negotiations between us and you. Should such dispute fail to be resolved amicably, the dispute shall be settled by the London Court of International Arbitration (“LCIA”) (save for where another method is specified in the this policy) in accordance with LCIA Arbitration Rules (“LCIA Rules”), by no more than three arbitrators as agreed by the parties. The language of the arbitration proceedings shall be in English. The arbitration award shall be final and binding on both parties. Any arbitration shall be strictly confidential, and neither you nor Etech shall disclose the existence, content or results of any arbitration, except as may be required by law or for the purposes of enforcing the arbitration award. All administrative fees and costs relating to the expenses of the arbitration shall be divided equally between the parties, save for the expense of each party’s own legal counsel or preparation fees which each party shall bear on their own. 

8.4. In the event there is a translated version of this Policy, all versions shall be legally binding. In the event that the English language version and the translated version have a conflicting provision, the English language version of this Policy shall prevail. 

8.5. In the event of conflicting provisions between this Policy and Applicable Law, Applicable Law will prevail.

8.6. Our delay or failure to exercise or enforce any right under this Policy should not be construed as a waiver of that right, and does not preclude us from exercising or enforcing that right at any point in the future. 

8.7. You are not allowed to transfer, assign, novate, subcontract, or delegate your rights, duties, or responsibilities under this Policy. However, we retain the right to transfer and assign the terms outlined in this Policy. You consent to the possibility that we may assign rights or transfer obligations to one of our affiliated companies without requiring your further consent.

8.8. Nothing in this Policy will be interpreted as amounting to a partnership between you and us, nor does it make either of us the agent of the other for any purpose whatsoever. You do not have the authority to legally commit, enter into contracts on behalf of, or establish any form of liability for us under any circumstances. 

8.9. Any definition which is not provided in this Policy but is provided in the Terms & Conditions, shall take the meaning as given in the Terms & Conditions. 


  1. Glossary

“Applicable Law” means means means any laws, regulations, regulatory constraints, obligations or rules in the United Kingdom, or any other relevant jurisdiction, which are applicable to this Agreement (including binding codes of conduct and binding statements of principle incorporated and contained in such rules from time to time), interpreted (where relevant) in accordance with any guidance, code of conduct or similar document published by any Regulatory Authority.

“User”, “you”, or “your” means any person who uses the website.

“We”, “us”, or “our” means Etech Limited, a company incorporated under the laws of the United Arab Emirates, having its principal place of business at FAMC0284 Service Block, Al Jazeera, Al Hamra Industrial Zone-FZ. Ras Al Khaimah, United Arab Emirates C/o Office No. 102, Building 6, The Gold and Diamond Park, Sheikh Zayed Road Dubai P.O. Box 450676.